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Taylormade in Harrow, England - Taylor made R11 clubs & equipment

Got a chance to do a round of golf a month ago mrs had bought me a taylormadeR11golf club for £269.00 as a gift as I went round the course I used my golf club on several holes then it just snapped in the middle of the shaft I took it back to American golf who said they would need to send it to taylormade while I was in the store they said it should cost nothing as it's under warranty so I left the club with American golf yesterday 22nd August 2012 got a phone call to say the club had come in so I went to collect it and got a shock taylormade wanted an extra £79.99 for replacing the graphite shaft which was under warranty I asked the rep (guy)in American golf to phone taylormade I was totally shocked so golfers beware Taylormade only have the warranty for the handle of the shaft so please be WARNED don't buyTAYLOR MADE. Also in the last 3 months I have sent 3 umbrellas back as these have been faulty I am know looking at different companies for golf equipment.
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Review
#340979 Review #340979 is a subjective opinion of poster.
Loss
$500

Contact Taylormade Customer Service

Mailing Address:
TaylorMade-adidas Golf
5545 Fermi Court
Carlsbad, California 92008
United States
Phone:
(877) 860-8624
All Taylormade Contacts